WHAT WE DID

AI Repair Manual for Technicians in Retail Network

Noyo is the importer for the Chinese EV manufacturer Voyah in Switzerland. Voyah is a premium electric vehicle brand that combines cutting-edge technology, sophisticated design, and outstanding performance to deliver a luxurious, sustainable driving experience for the modern world. As an upcoming ambitious premium brand aims to deliver impeccable Aftersales Services for its customers.  

Noyo has selected Intellegams AI Repair Assistant to support its aftersales network with repair manuals, fault diagnosis and wiring diagrams and further repair information within a natural dialogue in three language. Technicians can describe issues, error codes and will get step by step description including picture illustration and tooling about how to identify the issue and how to fix the problem. Especially for an upcoming brand with small volumes at the start, the technicians get a fast and precise solution for at hand as a perfect addition to the technical trainings. This boosts repair efficiency at the workshops and lead to less interactions and requests with the Importer.